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General FAQ's

1. What is Resource25 (R25) / Schedule25 / 25Live?

2. What does implementing these products and the transition mean for scheduling?

3. What is the difference between a departmental classroom and a general purpose classroom”?

4. How will I ensure that I get technology, chalk boards, movable seating, etc. in my general purpose classroom?

5. Who should I contact to make a change to my class meeting time, max enrollment, location, etc?

6. Even though the classroom I currently teach in is classified as a general purpose classroom, I must teach in it since it is the only room that has the materials I need. How do I request priority scheduling in a general purpose classroom?

7. I am an instructor with accessibility issues and only certain buildings and/or floors work for my needs. What will happen if this location is a general purpose classroom?

8. Can I request a change in my general purpose classroom after I have seen my classroom assignment?

9. My classroom needs maintenance. Who do I contact?

10. What is 25Live?

11. Can I use 25Live to request a new room for my academic course?

12. What is SharePoint?

13. What is the difference between an iDesign and Departmental Technology classroom?

14. What is the difference between cross listing and linking courses?

15. My Username and/or Password are not working for 25Live, Sharepoint, etc?

16. Can you tell me if any room is available for this time? Can you tell me if this room is available for any time ?

17. I get an error message of "Person Not an Instructor" when I try to assign an instructor to a section in Banner. Who should I contact?

18. What are the steps to add a new course that has not been previously offered? How can I request for a flexible title?


1. What is Resource25 (R25) / Schedule25 / 25Live?

Resource25 (R25), Schedule25, and 25Live are all applications within the Series 25 set of products to assist with academic and events scheduling.

Resource25 is the main data engine that contains space information and interfaces with Banner to pull in course information.

Schedule25 is the scheduling algorithm for academic courses. Schedule 25 looks at three sets of criteria to determine the optimal placement for a course section – departmental preferences (what buildings the department prefers to teach in), estimated enrollment in the course, and room feature requests (such as a request for a iDesign standard room or a white board).

25Live is the Web based component that allows WVU employees and students to see what is going on in the buildings at what times. WVU employees and students can use this to search for open space. WVU employees and students can also us 25Live to request events in general purpose classrooms.


2. What does implementing these products and the transition mean for scheduling?

There have been process changes in scheduling, including the option of an Excel SLI, the use of SharePoint, and the use of room features to ensure proper placement in a general purpose classroom. These products will also ensure scheduling to work on scheduling needs such as matching all requests with the correct classroom, streamlining the process, empowering the departments, and trying to increase flexibility.


3. What is the difference between a departmental classroom and a general purpose classroom?

General purpose classrooms will be centrally managed and scheduled by Facilities Planning and Scheduling. These facilities will be available to a broad range of programs at West Virginia University in order to best meet the academic and institutional needs.

Visit General Purpose Classrooms for a list of general purpose classrooms.

Visit Provost’s Office Policy for the procedure regarding general purpose classrooms.

Departmental classrooms are individually managed, supported, and scheduled by individual academic departments at West Virginia University.


4. How will I ensure that I get technology, chalk boards, movable seating, etc. in my general purpose classroom?

Each semester, when the initial schedule collection material is sent out to the SLI coordinators for the departments, they will get a chance to review and declare which room features are required for each course that will be in a general purpose classroom. They will also get the chance to request room features when they add a new section to the schedule.

Room features are treated as “must haves” in Schedule25 so please request a room feature only if you plan on using it. Too many room features can make a course impossible to place – ie. no room contains all the features that you want.

For a list and description of all available room features, visit Room Features for Downtown and Evansdale campuses and HSC Room Features for Health Sciences Campus. 

For more information on the different levels of iDesign and Departmental Technology (Level 1 and 2) classrooms and a list of each corresponding classroom on the main campus, click here .

If you have been having trouble receiving a general purpose classroom that meets your needs, please visit the Tips and Tricks section of the website.


5. Who should I contact to make a change to my class meeting time, max enrollment, location, etc?

Visit Reference Information for a list of SLI Coordinators, Subject Codes and Assignments.


6. Even though the classroom I currently teach in is classified as a general purpose classroom, I must teach in it since it is the only room that has the materials I need. How do I request priority scheduling in a general purpose classroom?

Please contact scheduling at scheduling@mail.wvu.edu or 293-0069 if you have any sections that you feel must be taught in a specific classroom.  Please be prepared to provide a detailed explanation about the unique material that classroom has that is essential to teach the class.


7. I am an instructor with accessibility issues and only certain buildings and/or floors work for my needs. What will happen if this location is a general purpose classroom?

A SLI coordinator can request “Enhanced Accessibility” as a room feature is an instructor has accessibility issues. The department should provide a detailed explanation of the kind of accommodation that is needed for that course. For example, an accommodation on the ground floor may be required or an accommodation in a certain building on campus. Facilities Planning and Scheduling will follow up, as necessary, with the department to make sure all special requests are fully understood.

If necessary, Facilities Planning and Scheduling will work with the space committee to determine if the request can be accommodated. This committee is made up of representatives from the Provost’s Office, Faculty Senate, and Facilities.


8. Can I request a change in my general purpose classroom after I have seen my classroom assignment?

You may request a change in your general purpose classroom assignment. When scheduling material is returned to departments for their review, room assignments will also be viewable on the 25Live. You may search for open space and request a different classroom if it is available. This does not guarantee, however, you will receive the room. Facilities Planning and Scheduling will work through these requests on a first come first serve basis and will also consider additional factors including room utilization.

You are allowed to recommend a space you prefer but that does not mean it will be granted. Your room change requests must be emailed to scheduling@mail.wvu.edu, or hand delivered.


9. My classroom needs maintenance. Who do I contact?

You will first need to contact the building supervisor associated with your classroom. The building supervisor information can be found on the individual classroom link found here. The building supervisor will contact Facilities Management to investigate the classroom problem. For an emergency (breaker tripped, broken water pipe, etc.) please call 304-293-HELP.


10. What is 25Live?

25Live will allow you to view real time information in all general purpose classrooms across campus. It will allow you to easily search for open space and compare classrooms. Any WVU employee with a MyID and password will be able to request general purpose space for a non-course event.

25Live Link
25Live Overview


11. Can I use 25Live to request a new room for my academic course?

25Live is used to request general purpose space for a non-course event. Non-course events can include, but are not limited to, meetings, study sessions, and presentations. 25Live can not be used to change the classroom for an academic course that is designated in Banner with a CRN (course reference number). Changes to rooms for academic courses can only be completed by submitting a FPS Change Form to the scheduling unit. A room change for a course must be made in Banner so it is accurately reflected on the online schedule of courses and on the student schedules.

You can use 25Live to search for open space for a room change for a course, however. Once you have verified that the room you want is available through 25Live, simply submit a FPS Change Form requesting the specific room you want.


12. What is SharePoint?

SharePoint is a secure server used to download and upload Excel SLIs and scheduling forms. Excel SLI Coordinators must use SharePoint to download and upload the Excel SLIs. However, Excel SLI Coordinators can use SharePoint to download and upload scheduling forms, including: Cross List Information Form, FPS Change Form, Instructor Add/Change Form, and Section Addition Form. For a more in-depth overview of SharePoint click here. 

SharePoint FAQs


13. What is the difference between an iDesign and Departmental Technology classroom?

Classrooms that are equipped with iDesign Technology are supported by WVU’s Office of Information Technology (OIT). Classrooms that use department supported technology are supported by Information Technology units within each college and are NOT iDesign supported rooms.

For more information on the different levels of iDesign and Departmental Technology (Level 1 and 2) classrooms and a list of each corresponding classroom on the main campus, click here.


14.What is the difference between cross listing and linking courses?

Cross listing can be completed when the courses meet at the same day, same time, in the same room, and with the same instructor. A common cross listing situation is when a department wants to offer a regular section of a course and a writing section of a course and cross lists them together. There are additional rules applied to situations where courses are cross listed. Courses cannot be cross listed if they are more than 2 levels apart (for example, a 100 level course can be cross listed with a 200 or 300 level course but not a 400, 500, or 600 level course) without an approved exception. Additionally, on campus sections cannot be cross listed with off campus sections without an approved exception. To apply for an exception, send the Cross List Information form with the rationale for the cross listing to scheduling@mail.wvu.edu.

Linking courses is a totally different procedure with its own set of rules. A lecture can be linked with a non graded laboratory or recitation so students have to take both sections together but will receive one grade for both courses. Courses can only be linked together if they are the same subject code and course number and one section is a lecture while the other is a non graded laboratory or recitation.


15. My Username and/or Password are not working for 25Live, Sharepoint, etc?

Your 25Live and majority of other usernames and passwords correlate with the MYID username and password.

The username/password for Sharepoint also replicates MYID, but for the username, it is preceded with “WVU-AD\”. So if the username is JADoe, the username for Sharepoint would be “WVU-AD\JADoe” and then the MYID password.

You may need to have your MYID username/password reset to resolve any log-in issues.


16. Can you tell me if any room is available for this time? Can you tell me if this room is available for any time ?

Please refer to ( http://facilitiesscheduling.wvu.edu/25live-event-scheduling-process)


17. I get an error message of "Person Not an Instructor" when I try to assign an instructor to a section in Banner. What should I do?

Please complete the Faculty/Advisor Form and submit to the office of the University Registrar.

Please refer to (  http://registrar.wvu.edu/ )

18. What are the steps to add a new course that has not been previously offered? How can I request for a flexible title?

To add a course for the first time, you have to complete the Flexible Title Request Form at the
registrar's website. You can add the section in banner or contact scheduling after you have
been provided with a flexible title.

Any additional questions? Please send your question to scheduling@mail.wvu.edu.

Office of the Vice President for Strategic Initiatives